My Water Filters Have Been Replaced but The Time Remaining Has Not Been Updated

To troubleshoot issues regarding water filtration timing, locate the Navigation Sidebar on the left-hand corner of screen and follow the instructions below:

  1. Tap your name on the top left-hand corner of the screen
  2. Tap "Settings"
  3. Tap "Device Settings". Select the filter that was replaced.
  4. Tap "Installation Date" to edit the date.
  5. Enter the date when your water filters have been replaced and press save.


Feel free to reach out to DARWIN Customer Support if you have any further questions.

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