How can we help you?
Search for answers to common questions about DARWIN
Getting Started
Start your DARWIN Experience here!
About DARWIN
The DARWIN Commissioning Process
- How do I activate my DARWIN Home Wellness Intelligence Network?
- What should I to expect immediately following the activation of my DARWIN Home Wellness Intelligence Home Network?
- What should I to expect before my DARWIN Home Wellness Intelligence Network is activated?
- How long will the DARWIN Commissioning Process take?
Setting up new devices
DARWIN App
Software: Overview
Software: Troubleshooting
- My speakers in the DARWIN App are greyed out and cannot be controlled.
- My blinds in the DARWIN App are greyed out and cannot be controlled
- My lights in the DARWIN App are greyed out and cannot be controlled.
- The DARWIN App is reading “No Data Available” for Indoor Air Quality or Thermostat.
- The DARWIN App is frozen.
- My DARWIN App is not connecting to the hub.
DARWIN Mobile App
The DARWIN Ecosystem
Your DARWIN system explained
DARWIN Tablet
Air Quality Monitor
- Introduction to DARWIN Air Quality Monitor
- Turn DARWIN Air Quality Sensor On/Off
- The DARWIN Air Quality Monitor Does Not Power On
- Change The Date and Time on Your DARWIN Air Quality Monitor
- Change The Language on DARWIN Air Quality Monitor
- Manage Wi-Fi Connection on DARWIN Air Quality Sensor
- See all 16 articles
DARWIN Water Filtration Systems
- What Is The DARWIN 1-Stage Water Filtration System?
- How Do I Purchase New Water Filters for my DARWIN Water Filtration System?
- How Do I Check The Time Remaining on Water Filters?
- My Water Filters Have Been Replaced but The Time Remaining Has Not Been Updated
- How Long Will My Water Filters Last Before It Needs To Be Replaced?
DARWIN Hub
Circadian Switch
- What Is The DARWIN Circadian Switch?
- How Do I Control Lights With DARWIN Circadian Switch?
- Can I dismount my Circadian Switch?
- My Circadian Switch Is Not Responding To Clicks
- Can I reassign my Circadian Switch to a different room?
- Can I reassign my Circadian Switch to a different room?
- See all 8 articles
Blackout Blinds
- Introduction to Automated Blackout Blinds
- Open/Close Blinds in All Rooms
- Open/Close Blinds in an Individual Room
- The blinds in a different room are changing when I try to change them in the current room
- The Qmotion blinds are not responding on the DARWIN App
- My blackout blinds still let in some light
Still Have Questions?
How To Videos
By Phone
Product Specification guides
Whats in your Ecosystem?
Lighting Systems
Water filtration Systems
Air Filtration Systems
The DARWIN Hub
Promoted articles
Find our featured articles and guides here

The DARWIN Network consists of a multitude of f...

DARWIN Home Wellness Intelligence Network can b...

After Wi-Fi is successfully installed, you are ...

Once activated, DARWIN begins to passively moni...

To open/close a blind in a single room use the ...
